Abstract
M.Com. (Business Management)
The crisis that business face regarding the constant change in the environment will not go away. Therefor business
will have to go on with transformation to help the business adept to the changing environment. Business in the
United States of America has develop a business transformation model to guide business during the process of
transformation. In South Africa we face the same circumstances but with a few differences. We arc: nota developed
country and the economic objectives of the new South Africa do not allow business to use the same business
transformation model.
Research in the risk management department in Spoornet during a transformation process has shown the following
differences to transformation in America and Europe:
• South African companies need to take the economic objectives of the new South Africa into account when
transforming the business and it's processes.
• Need to include an employment control and management function into the transformation model.
'111e research has also found that business. management and employee's are not prepared for the transformation
process as their fellow businesses in America and in Europe. Business docs not understand the value and importance of
transforming the business. Most managers and employee's think it's a process to automate business and a quick fix
process to help the business tobecome more productive and effective.
Companies in South Africa do not have the choice between transformation or not. If they want to adapt to the
changing environment in South Africa and the rest of the world, they need to transform the business. To survive the
severe competition of other companies in South Africa and the rest of the world transformation is not a question to
consider.