Abstract
M.Com.
The objective of this study was to address problems pertaining to the effectiveness of hostel representative structures within the mining industry. As part of the study, it was thought pertinent to interview hostel representatives themselves, in order to establish areas in which improvement could be made. The actual approach was to determine the roles and responsibilities of the hostel representatives and gain suggestions from hostel representatives themselves on the causes of inefficiencies of hostel representative structures. In addition, hostel accommodation preferences were determined; by identifying major functions of the hostel representatives, problems reducing their effectiveness, hostel structures which are more effective, and the reasons of their effectiveness. Views of management and representative structures were also determined; this was done by identifying the degree of trust in both mine and hostel management to look after the interests of the hostel representatives. In addition, effectiveness of various hostel representative groupings was determined. Different forms of worker representative structures on the mine were identified and discussed. The theoretical model of forms of worker participation was discussed to further assist in conceptually clarifying the wide field of worker participation. The actual results reported from this study seem to indicate that: hostel representatives' major functions are; disciplinary, communication, domestic, legal, dispute resolution and hostel management deputising functions.
Problems that reduce the effectiveness of the hostel representatives were hostel intruders and undisciplined residents, lack of maintenance in the hostel, lack of protective clothing, mine management undermining of the hostel representatives, hostel committee's failure to follow constitution, a lack of promotional opportunities, power struggle union and management structures. In addition, having to consult with other representative structures caused delays in case settlement. Lack of remuneration of the hostel representatives reduced the effectiveness of the hostel representatives. Role conflict between underground work and representative role was also a hindrance to the hostel representatives. Failure of the hostel representatives to attend meetings was also a cause which reduced the effectiveness of the hostel representatives. The Tribal Prefect is considered as more effective than the Block Stewards, the Administration Assistants and the Hostel Committee Members. The Administration Assistants are perceived as most effective in looking after the interests of hostel employees than other hostel representatives.