Abstract
M.Com. (Business Management)
Solution architecture, whether implicit or explicitly practiced, can be found in pockets and has been in the midst of many organisations since its inception. However, a trivial attempt has been made to gauge the value-add of the practice, formalise its offerings, specifically comprehend its objectives and its contribution towards organisation goals.
There is business value in extending and fully leveraging the solution architecture practice in any organisation; however, for the value to be determined, the solution architecture practice needs to be understood. Hence, the primary goal of this research was to determine the value contribution of solution architecture (SA) to the organisation under study. This notion translated into a case study being conducted to understand the effectiveness of the SA aspects; the business performance indicators that are impacted by SA; the critical tasks of a solution architect; and some of the challenges that could be experienced by an SA practice in its attempt to add value to the organisation. An interpretive paradigm is used for investigating the behaviour of the individuals working within the organisation.
The findings highlighted a positive contribution across the business landscape from the SA practice, with the most value being contributed towards projects and programme delivery, amongst other business indicators. Further, the research recommendations highlighted that in the attempt to streamline the value contribution there are critical aspects of SA that need to be defined, socialised and measured. A maturity assessment of the practice would need to be carried out in order to understand the specific shortcomings of the SA aspects. Moreover, in relation to the business value, while there is contribution by SA, a plethora of benefits can be explored if the correct processes and integration points into the organisation are determined. It appears that the role of the architect needs to take ownership of the solution architecture; hence it may be worth clarifying supporting IT roles to streamline accountability in this regard.