Abstract
Customer demands and increased competition create significant complexity for logistics organizations. Global logistics organizations are seeking the advantage of cost management, increased productivity and competitiveness. Companies that want to remain in business have to respond strategically and to fulfill the needs of customers. The objectives of the study are to determine the role of logistics in a global organization and to determine the relationship between applying continuous improvement and adoption of technology in enhancing competitive advantage in logistics. The study commences with a literature review to explore improvement methodologies and the adoption of information technology in logistics. The literature study discussed Value Stream Mapping as a lean tool and simulation as a tool to aid in decision making. The study narrowed to the warehouse operation of a global logistics organization...
M.Phil. (Engineering Management)