Abstract
M.Comm.
The limited availability of South African case studies created the opportunity to
compile an authentic South African business case study to be presented in a usable
manner. The goal of the case study is to explore the challenges of the
implementation and management of an integrated computer system.
This dissertation gives a brief review on the characteristics of a business case study
and the associated benefits of the case method. It also looks at the properties
needed to create a successful case study. The new case study "Genesis: Exodus or
Revelations? The implementation and management of an integrated computer
system" is included in this dissertation and is supplemented by a facilitator's manual.
The manual supplies the facilitator with enough information to use the case study
effectively in the training environment. Lastly, a group of students and their facilitator
evaluate the case study.