Abstract
M.Tech.
Employees in the events management and conferencing sectors in the tourism and
hospitality industries are employed on either full-time and or temporary working
arrangements, referred to as casualization. Traditionally, a full complement of
employees would be present at hospitality venues; however, economic conditions,
occupancy levels and consequently turnover, have dramatically changed, leading to
venues only employing staff when they are needed. A South African survey (2010)
reveals that most temporary employees are contracted from labour brokers, who in
turn sell their skills and services to the events management and conferencing
sectors, among others in the hospitality industry. This change was necessary to
enable employers to only employ staff for busy periods. (Hickmore, 2011; Mosala,
2008)...