Abstract
Whether a website design is a simple static page of plain text, a complex e-commerce matrix or a progressive web application, the journey is riddled with challenges. In terms of online users, every second counts when interacting with a website. It is estimated that two seconds is the acceptable webpage loading latency that users are willing to tolerate before abandoning a webpage. Users expect web applications to be more usable, reliable, secure, personalised and context-aware. This study sought to identify the challenges faced and the strategies used during website development and to then map a conceptual framework to address the challenges...
M.Com. (Information Technology Management)