Abstract
M.Com. (Business Management)
Introduction to the study
Short-term incentives for managers generate interest among employees and
executives in South Africa. In the health care industry competency-based
performance systems for enhancing both individual and organisational performance
have been growing in popularity in the last decade, as they are linked to the quality of
diagnosis-specific services.
Objectives of the study
The objective of the study is to identify the nature of the main components of an
appropriate short-term incentive scheme for private hospital managers. Are these
schemes in place? If so, how do they work?
The study seeks to delve into the experiences of hospital managers regarding their
awareness of short-term incentive strategies by researching their views, attitudes and
feelings regarding short-term incentives.
Literature review
The review of the literature indicates that the health care industry faces pressure to
balance the quality of health care, on the one hand, with the escalating costs of
health care and efforts to motivate hospital managers, on the other.
Done correct ly short - term incent ive schemes are a powerful mot ivat ion
tool if the intr insic and ext rinsic mot ivators are balanced adequately
especially in a hospital set t ing where incor rect implementat ion can lead
to unintended consequences.
Research methodology
The study utilises a qualitative strategy to provide an in-depth description of hospital
managers‟ perceptions, understanding, and experiences of short-term incentives. The
participatory approach reduces mistrust between subjects and researchers.
Main findings
The study found that the hospital managers are sharply aware and have a well
developed understanding of the short-term incentives practiced in the private hospital
sector. Short-term incentives may not be the major motivator but they are critical in
ensuring that hospital managers stay motivated.
Conclusion
Providing a proper balance between intrinsic and extrinsic motivators is crucial in
designing a framework that will keep hospital managers motivated and performing
their work better.