Abstract
M.Comm.
In spite of the phenomenal prospects which the Internet holds for communication and trade
with millions of people world wide, commerce over the Internet has shown surprisingly slow
growth. The main reason for this apparent reluctance to conduct business over the Internet,
appears to be a perception that there is too much risk to justify using this medium, rather than
conducting business using traditional or more conventional methods. In the light of this, the
purpose of this short dissertation, is to investigate perceptions relating to the risk of fraud with
specific reference to Internet banking.
The results of this investigation will be used to develop a model which may be used to assist
users or potential users of Internet banking services to :
1. make informed decisions as to risks/concerns which they are/would be exposed to as a
result of using Internet banking services; and
2. make informed decisions as to security solutions which would be most appropriate in
order to address risks/concerns which have been identified as significant.