Abstract
M.A.
Helping professions in the South African Police Service is responsible for the improvement
of the personnel function, work performance and productivit y because the personnel have
several problems inside the work environment as well as at home. B y means of an effective
Employee Assistance Program these problems can be addressed by aid professions. The
Employee Assistance Program contains different elements, goals, functions and principles
which play an important role in the successful implementation of the Employee Assistance
Program.
The study 's aim is to advise on a method of referral for the Employee Assistance Program
that is being implemented in the South African Police Service.
For the purpose of the study the researcher has chosen a qualitative method of research.
This method has been used constantly throughout the gathering and analysing of data.
Through the results of this study certain conclusion can be make and the process of data
gathering was done in the manner:
general literature study;
focus groups (specific SAPS);
guideline formulating (specific SAPS);
Specific guidelines referring to the referral procedure is explained step by step. These
guideline is based on the data gathered through a literature study and the focus group
discussion.