Abstract
M.Com. (Industrial Psychology)
The need for efficient managers is ever increasing. If any company
wants to make use of its managers' full potential it is important that
it should have an effective management development programme. Although
many companies do have such programmes, their effectiveness is not
always clear.
Management development, as applied by the South African Transport
Services is presented, followed by a survey of the literature on the
evaluation of management development. On the basis of the foregoing. a
questionnaire was designed to measure management's perception regarding
management development within South African Transport Services.
The questionnaire was administered to 444 managers within the
organization and the findings suggested that more attention should be
given to the selling of management development to all managerial levels
and the refinement of current development techniques. Furthermore
research should also be directed at the learning-, work behaviour- and
output levels of evaluation. as well as at better methods of
self-development.