Abstract
The Construction Education and Training Authority (CETA) has had many financial losses throughout the years. The reason for these losses is due to the ethical beliefs of the staff working in the invoicing department, and the entity providing skills programmes to the learners. The payment process between these two parties was indicated as inadequate. This study therefore sought to investigate the perception of business ethics compliance in a public entity, pertaining to the reasons why overpayments took place within the CETA’s finance department. Twelve participants, the senior finance manager, five middle managers comprising two project managers and three finance managers, four invoicing staff, and one staff member from the project accounting unit were interviewed. The study assessed the perceptions of the reasons why overpayments occurred, whether the employees felt that they might be responsible for the overpayments, and ways to improve procedural compliance and accuracy in the payment process...
M.Com. (Business Management)