Abstract
M.A.
This research was conducted in the form of a single pre-post type of case study. The
main reason why this type of study has been selected lies in the fact that no other
cases were available to replicate or to compare the learning process in the Mondi
Cartonboard, to determine if the company achieve its objective to develop a learning
culture within. This situation limited the researcher to a single case design, and that is
why the researcher was called upon to work with a pre-post situation that present it
self at the time the study was conducted. A pre-situation were presented in Chapter
one under the background discussion and the post situation was presented in the
current situation as discussed in Chapter Three. The comparison and analysis
between the two situations were conducted with the assistance of the Multi-Facet
Model as developed by Lipshitz et al. In order to achieve the desire results five subproblems
in support of this model were developed. Within each sub-problem, eight
questions on the Likert rating scale was developed and specifically related to the five
facets of learning as describe by the Multi-Facet Model. These questions were
distributed between two response groups namely the non-supervisory/managerial
respondent group and the managerial respondent group. In the findings and analysis
of the questionnaires in Chapter Five, seven main problems in the five sub-problems
has been identified. These problems were discussed in detail with the support of the
literature review conducted in Chapter Two. Chapter no Six is devoted with the
support of the literature review in Chapter Two to a discussion, how to develop
solutions for the main problems as identified. The researcher also developed an
action plan to guide Mondi Cartonboard in terms of how, who, when the newly
developed solutions must be communicated to all stakeholders and when it must be
implemented. This action plan also consists of a discussion on how the effectiveness
of the solutions must be measured.