Abstract
Infrastructure projects have a high possibility of failing during the planning and execution stages. This is due to the complexity of modern projects, a high level of uncertainties, as well as several interdependencies within the project. A well-defined project scope is an important part of front-end planning; it is key for achieving excellent project performance, and minimising project risks related to additional costs and delays. The consequences of a poor project scope are unexpected problems in the later stages of the project, compromised project quality, and project objectives that may not be met. The purpose of this research was to determine whether the application of best practices to the project scoping process could have positive effects and ultimately improve the infrastructure project performance. To achieve the study objective, a case study approach was followed to assess the gaps that were present during the scope definition process and the preplanning phase of an infrastructure project. The questionnaire was used to determine if there were any gaps in the project scoping process for the selected project. The project definition rating index (PDRI) checklist was applied to validate the identified gaps...
M.Phil. (Engineering Management)