Abstract
Urban areas have the purpose of satisfying citizen’s needs to interact and conduct different activities such as work, study or leisure. Public transport systems are designed to allow the efficiently and reliable movement of people within the city (Amaya et al. 2017). Globally, developed countries always work on different methods in order to have the best formal urban public transportation system. This involves integration of various modes of public transport including technological innovations such as integrated e-smart cards and information dissemination. In South Africa, there has been the development of innovative urban public transport to enhance the public transport network and eliminate negative impacts on the road. Within Gauteng province in the past 10 years, the City of Tshwane has introduced innovative Formal Urban Public Transport (FUPT) systems that will convey commuters efficiently to desired locations with no delays and at more frequent intervals through an effective public transport network. However, the innovative FUPT network is fragmented and departments do not work with one other in any form...
M.Tech. (Operations Management)