Abstract
M.Ing. (Civil Engineering)
The research was aimed at providing decision-makers, planners and engineers with guidelines
regarding the control and management of combi taxi facilities.
Since the combi taxi industry originated in the early 1970's, research has been done on
various aspects related to the industry. This includes issues such as the planning and design
of facilities, the recognition of taxi associations, the establishment of liaison committees, legal
aspects and the promulgation of by-laws. The operational management and day-to-day
operation of facilities is also discussed in the literature. A need, however, still exists amongst
various players to have guidance with regard to the broader control and management aspects
related to combi taxi facilities. The implications of recent changes in national policy,
regarding the devolution of power to the "lowest possible authority", have also not been
addressed in the literature.
This document is based on a comprehensive literature study, discussions and a survey
amongst the most important role-players in the combi taxi industry, such as authorities, the
private sector and taxi associations. The survey and discussions were aimed at obtaining
information and the perceptions that these parties hold on the control and management of
combi taxi facilities.
The various control and management functions are highlighted in this document, as well as,
the most appropriate parties that should assume responsibility for these functions. The various
alternatives for the development of facilities, including involvement by the private sector and
taxi associations, are discussed and the influence that the development would have on the
parties most appropriate to assume responsibility for the control and management functions.
The discussion in this document is concluded with some remarks on the management of
certain of these functions.
The guidelines provided at the end of this document should not be seen as prescriptive, but
rather to assist in the control and management of facilities.