Abstract
M.Ed. (Educational Management)
As the leader of a group of teachers, the principal of a school
has a managerial task to perform. This would include the creation
of an educational environment wherein effective teaching and
learning can take place. Many of the principal's managerial
functions are described in the literature, but the ideal school
climate is not the result of purely organizational, administrative
and supervisory management. Harmonious interpersonal relations
are just as important. Meaningful education in schools can only
take place if a congenial relationship between principal and staff
exists. Where the principal and staff of a school are interdependent
upon each other, sound relationships are essential.
The principal should thus practice his style of management and
leadership so as not to offend his staff. This would include
characteristics such as empathy, respect, warmth and to be explicit
in his manner. Furthermore, the personal characteristics of the
principal as well as effective communication and motivation can
promote job satisfaction and influence the creation and maintenance
of interpersonal relations.
Practice shows indisputable evidence that the importance of good
personal relationships is of great importance in a people-oriented
enterprise such as a school. Principals should thus also be sure to
maintain a healthy balance between their people- and task orientated
styles of management.
The handling of conflict should take place in a manner which is
not detrimental to the processes of teaching and learning.
Conflict should therefore not be seen as only having a negative
influence.