Abstract
In most countries today, railway services form the backbone of the transport system. A passenger train’s service is one mode of transport that is widely used in most countries across the world. Over the past few years, PRASA, one of the passenger railway operators in South Africa has been experiencing a tremendous decline in performance of its rolling stock fleet. The direct impact of this decline in performance has led to a reduction in patronage, loss of revenue and poor company reputation. From the literature reviewed, there is less insufficient evidence regarding the challenges this organisation is facing. The purpose of this study was to explore the factors that affect the reliability of the fleet with the aim of assisting the organisation improving its fleet performance. The class 5M2A motor coaches operating in Gauteng region was used as the population of interest for this research...
M.Phil. (Engineering Management)