Abstract
M.Ing.
This dissertation proposes to develop a procedure for effective property
management that ensures sustainable social housing institutions. The social
housing institution is a relatively new concept in South Africa. This industry
experiences many problems that include poor relationship management and
the lack of tenant participation.
This research has shown that effective property management practices
alleviate certain of these restrictions of social housing. The solution of the
dissertation is based on a procedure that follows five stages.
This dissertation recommends that end-user education be investigated in
further detail.