Effective algorithms to predict customer churn in financial services

Thesis

Open access

Effective algorithms to predict customer churn in financial services

Boriane Yousseu Tchaleu

M.Ing., University of Johannesburg

2019

Handle:

https://hdl.handle.net/10210/453046

Abstract

Customer relations - Management

Financial institutions - Management

Neural networks (Computer science)

Please refer to full text to view abstract. M.Ing. (Engineering Management)

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Details

Title: Effective algorithms to predict customer churn in financial services
Creators - without role: Boriane Yousseu Tchaleu
Contributors - without role: Collins Achepsah Leke
Tshilidzi Marwala
Awarding Institution: University of Johannesburg; M.Ing.
Theses and Dissertations: M.Ing., University of Johannesburg
Identifiers: 9911841307691
Copyright: University of Johannesburg
Academic Unit: Post Graduate School of Engineering Management
Resource Type: Thesis