Die meting van Sasol hittebrandstowwe se dienskwaliteit in die bemarking van brandolies met behulp van die SERVQUAL tegniek

Thesis

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Petrus Johannes Fourie

MCom, University of Johannesburg

15/09/2015

Handle:

https://hdl.handle.net/10210/14546

Abstract

Sasol (Firm)

Petroleum industry and trade - South Africa

Customer services

M.Com. Please refer to full text to view abstract

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Title: Die meting van Sasol hittebrandstowwe se dienskwaliteit in die bemarking van brandolies met behulp van die SERVQUAL tegniek
Creators - without role: Petrus Johannes Fourie
Awarding Institution: University of Johannesburg; MCom
Theses and Dissertations: MCom, University of Johannesburg
Identifiers: 9913616807691
Copyright: University of Johannesburg
Academic Unit: University of Johannesburg; Department of Business Management
Resource Type: Thesis