Abstract
M.Comm.
This study consists of two parts. There is a theory part and a research part. The first
part of the theory encompasses effectiveness and efficiency of project management
within the telecommunication company. The theory focuses on project management in
general and the management tasks of the project manager that can improve the
effectiveness and efficiency. This part focuses on projects versus operations, the flow
of power, organisational structure, projects versus functional management, delegation,
project life cycle, formal and informal project management, the use of computers,
quotations, quality, the project manager and the law. The second part of the theory
focuses on management tasks of the project manager such as attributes and skills, the
task of the project manager, project planning, co-operation, meetings, leadership,
communication, conflicts, co-ordination and motivation.
The research is focused on the effectiveness and efficiency of project management
within the telecommunication company. The final part gives suggestions to solve all
the problems that are present in the company.