Abstract
Conflict is inevitable in teams. Unresolved conflict can lead to destructive consequences. Project managers must implement available conflict resolution strategies to resolve conflict within teams. A positive impact can be achieved through the implementation of appropriate conflict resolution strategies. Managed conflict within teams improves performance and productivity in a project. The research problem was the existence of conflict within teams, which impacted negatively on project performance. Conflict is a result of contradicting interests and disagreements within teams. The existence of unresolved conflict shifts attention away from the main purpose of teams. It creates an unpleasant experience for project managers, who must deal with conflict management...
M.Phil. (Engineering Management)