Abstract
Projects encounter conflicts during execution. Conflicts are an unavoidable natural phenomenon which if timely identified ought to be effectively managed. Continuous monitoring of project signals pointing to the existence of distinct projects is essential. Delay in interventions of conflicts necessitates worst business scenario within organisations. This jeopardizes business useful time consequently resulting in delay relative to executing project activities. Avoiding delay in business time together with executing project activities is paramount in the set objectives of any project manager, organization or stakeholder. An essential determinant of productivity, efficiency, performance together with job contentment of any business establishment is conflict, acting as an independent variable of project behaviour.
Investigating projects behaviour strategically necessitates a positive effect on dependent business variables. This is achievable by examining, understanding and having a comprehensive overview of individual elements of project behaviour, which is essential for the success of any project. This dissertation investigates how conflicts in projects can be effectively managed. Also identifying, examining, and analysing distinct causes and effects of conflicts together with numerous approaches conflicts manifest during project execution.
Quantitative and qualitative investigation approach is adopted in collecting data. This dissertation data is collected from different software, mechanical design, construction inclusive of structural, roads and water projects .etc. Results illustrate high rate of conflicts is a major impediment to the success of any project. This dissertation outputs identified several types and causes of conflicts when executing a project.
The dissertation concludes that issues relative to conflict management in projects have attained an optimal. Effective adoption of relevant strategies can no longer be ignored. Further conclusions, recommendations, and suggestions for future investigations are also presented.
M.Ing. (Engineering Management)