Abstract
M.Phil.
The implementation of a maintenance strategy without taking the uniqueness of the specific business into account, will not necessarily result in a high level of performance. The maintenance function should be developed specifically to support the particular business processes and technology in use.
There is presently a large gap between the results obtained through the implementation of the maintenance strategy at a major coal-mining complex and the desired targets to be met. To close the gap, this dissertation suggests that support systems should be implemented to sustain growth and stability.
The dissertation specifically proposes the creation of a Central Support Function to support the maintenance strategy, which has been implemented together with the Enterprise Management System (EMS) with the System Application Product (SAP) as an enabler.