Abstract
M.Com. (Industrial Psychology)
Little is known in South Africa regarding the bullying behaviours faced by domestic workers at the hands of their employers. The objective of this study was thus to explore the nature of these bullying behaviours as experienced by South African domestic workers. The study was approached from a qualitative perspective where 10 participants were interviewed using unstructured interviews. The participants were South African from various parts of Gauteng, working for families from various demographics for at least three years. The interviews allowed for unbridled stories from the world of the domestic workers to emerge, thus consistent with my philosophical views and research strategy. It was found that all the domestic workers had experienced bullying by their employers and that all of these experiences were at least partly shared amongst them. Two categories (verbal and non-verbal) and eleven themes (belittlement, deception, wrongful accusations, lack of regard for wellbeing and basic worker needs, lack of regard for worker safety, abuse of power, racial discrimination, unsatisfactory remuneration, lack of regard for employment laws, threats to employment status and exclusion from decision making) were identified. The bullying was perpetrated by both sexes and all races. The study will add to the existing body of knowledge of bullying and assist policy makers in finding practical solutions to combating bullying.