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Assessment of stakeholders' management for construction project delivery in Gauteng province of South Africa
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Assessment of stakeholders' management for construction project delivery in Gauteng province of South Africa

Mandisa Slondiwe Dlamini
Master of Science (MSc), University of Johannesburg
2025
Handle:
https://hdl.handle.net/10210/520818

Abstract

In an environment where construction projects are becoming increasingly complex and large-scale, effective stakeholder management is crucial for project success, particularly in rapidly developing provinces like Gauteng, South Africa. The diverse interests of stakeholders, including clients, contractors, government agencies, and local communities, necessitate strategic coordination to prevent conflicts and inefficiencies. However, stakeholder management in the construction sector still faces persistent challenges that jeopardise project delivery timelines, budgets, and outcomes. This research examines the challenges related to stakeholder management in the Gauteng construction industry and identifies key strategies for enhancing stakeholder engagement. This study used a quantitative approach. Primary data was collected through structured survey questionnaires distributed among construction professionals in Gauteng. Secondary data was gathered from an extensive literature review that included academic journals, books, and industry reports addressing stakeholder dynamics in construction. The study's findings indicate that insufficient stakeholder engagement, ineffective communication methods, and misalignment between stakeholder interests and project goals hinder successful project execution. Additionally, socio-economic and regulatory issues specific to South Africa further complicate stakeholder collaboration. These findings emphasise the necessity for early stakeholder involvement, consistent and transparent communication, and adopting fourth industrial technology tools. This research enhances the understanding of stakeholder management in construction by providing practical insights that can influence industry practices and guide policy reforms. Raising awareness of these challenges and implementing targeted strategies may greatly improve project delivery outcomes and stakeholder satisfaction in the Gauteng construction sector.
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