Abstract
Sustainable development is a central topic of debate with regard to the social, economic and environmental activities of public and private organisations. The South African government has adopted a forward-looking policy in this area since the concept of sustainable development must be integrated into the activities of the various government departments and organisations. The aviation industry involves mass transport which is rapid, safe and reliable. To date, over the 20thcentury, the quality of air transport had seen a significant improvement, costs were reduced and demand kept on increasing. The social and economic advantages of air transport are extensive; however, its environmental costs are high. At the current rate of development, air transport is considered to be unsustainable in the long-term. Since, it is considered as a process based on innovations, which would ensure long-term sustainable airline. To this end, this study aimed at assessing the key indicators of sustainable development in the airline industry, using the South African airline industry as case study. In order to achieve this goal, the study adopted a two-fold approach noting that (1) critical appraisal of existing literature on sustainability practices within the airline sector (2) refining the identified flaws by means of quantitative research questionnaires survey...
M.Tech. (Operations Management)