Abstract
M.Ed.
The subject English is compulsory in the researcher's students' field of study. The researcher offers the subject English for the National Teacher's Diploma Technical and the National Higher Diploma : Post-School Education. The students come from many different cultural backgrounds and for many of them English is a second or third language. The researcher has observed that there are social affects with which students have to contend, and has detected a definite need amongst students for more certainty pertaining to communication in distance education. The researcher has also perceived definite distinguishing features amongst cultural groups in her subject field
English. A definite need arose to examine problems experienced by students studying through teletuition, such as trying to interact with a distant institution, problems concerning the study of English as second or third language and social effects experienced by students in distance education. After having done theoretical research, the researcher included an empirical questionnaire survey in which she attempted to gain biographical and other background information. Respondents were asked questions which concentrated on methods by which they had learned English, whether they experience an intrusion of their home language on English language performance and whether culture impinges on the acquisition of English. The research also attempted to determine whether students experience demotivation, fear of failure and situational problems, amongst others. In the light of the literature study, the questionnaire survey and interviews, the findings summarily were that students
* have a need for more contact with their lecturers * revealed a need for emotional support from relatives and lecturers * are demotivated by the negative tone of comments on assignments * experience situational problems * experience fear of failure * experience an intrusion of their home language on English language performance * experience a cultural intrusion in the study of English * experience too many cross - cul,tural contrasts which have an effect on the understanding of English.
If the educator in a distance education institution is aware of the students' needs and problems, it would result in a greater understanding of this didactic responsibility
in helping students realize their full potential.