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An analysis of lean thinking in a harness making company in South Africa
Thesis   Open access

An analysis of lean thinking in a harness making company in South Africa

Precious Motjatji Machabaphala
Master of Engineering , University of Johannesburg
2025
Handle:
https://hdl.handle.net/10210/519046

Abstract

The objective of this study is to analyze the lean thinking at Company XYZ. This analysis explicitly examines the situation and circumstances in which Company XYZ adopted lean thinking. The research delineates the fundamental components, instruments, and methodologies employed to cultivate a lean thinking culture at Company XYZ, while concurrently evaluating the advantages of instituting a lean thinking environment inside the organization. This research examined the tactics employed by the harness manufacturing company to enhance its operations and minimize waste. The study's importance was in elucidating and identifying the fundamental principle of lean thinking by eradicating waste and non-value-adding activities. This delineates the diverse forms of waste, encompassing financial waste, underutilization of human capabilities, temporal inefficiencies, and environmental repercussions. The research has revealed significant practical consequences in the harness manufacturing sector by providing helpful insights into detecting gaps and suggesting the promotion of a lean system within the organization. It emphasized how the corporation could augment efficiency and effectiveness by eradicating these inefficiencies, facilitating business enhancement, complying with corporate standards, and prioritizing customer values. Company XYZ is a global organization originating from Germany, whose plants are interconnected by a computer network known as the Krosy system. This system allows authorized plants to access and monitor the company's operations and transfer production to manufacturing facilities in case of an emergency. The local firm, created in 1998, is located in Brits. The Brits branches supply harnesses to BMW Rosslyn, respectively. The research was performed at the Company XYZ Brits facility, which provides a varied array of products, including automotive wiring harnesses, cables with rubber and thermoplastic insulation, fiber optic cables, plastic components, machining and testing equipment, specialized machinery wires, and wiring cables for the communications and automotive sectors. v The researcher employed a descriptive study approach to comprehend the varied viewpoints of participants and get insight into their ideas. The researcher collected data through cross-sectional studies from a selected sample of the community. A parallel research methodology entailed the concurrent implementation of quantitative and qualitative elements within the same phase of the research process, with equal focus on both techniques, independent evaluation of each component, and a synthesized interpretation of the results. The researcher selected the parallel study to ensure that dependability evaluates the correlation between two equivalents. The research employed many methodologies to gather data for the study (Atlas-Ti and SPSS software) and determine its trajectory. Data in this instance were gathered by closedand open-ended questionnaires, in-person interviews, and consent papers to clarify any misunderstandings between the subject and the interviewer. The data analysis included both qualitative and quantitative methodologies. Open-ended questions were designed to provoke substantial responses grounded in the respondent's personal experiences and viewpoints. The researcher created a series of questions for the participants and generated data organized interviews. The study endeavor particularly focused on employees of Company XYZ. The principal technique of data collecting was administering questionnaires and conducting interviews. The researcher examined demographic data and information sources from certain individuals for this project report. These units function as representative models for a sample that precisely reflects the subject of investigation. The research only targeted managers, and the interviewer formulated questions derived from their professional experience. The researcher conducted interviews with the managers of quality, manufacturing, logistics, industrial engineering, and information systems. During the interviews, each candidate was presented the same questions in a consistent sequence. The questionnaire was available to all workers of Company XYZ engaged in daily production, along with personnel from other departments such as quality, manufacturing, logistics, industrial engineering, and information systems. The researcher meticulously analyzed the data to gain a profound understanding of the perspectives and comprehension of lean thinking among senior management, as well as to identify the organizational advantages derived from its implementation. The vi researcher analyzed the significance of lean tools and the requisite circumstances for fostering a lean thinking environment inside the organization, taking into account the unique objectives of the organization when employing lean tools. The authors investigated the particular problems encountered by management-level professionals during the implementation of lean thinking and analyzed viable solutions to facilitate its successful adoption. The results possess significant practical ramifications for the harness manufacturing firm. Although a considerable proportion of employees have not engaged in lean concept training, 90% of the respondents have received instruction in the fundamentals of lean thinking, including 5S and A3 problem-solving, which aids in understanding the lean concept. The absence of commitment from management has hindered the entire process, which is attributable to their insufficient engagement. The qualitative research indicated that time constraints represent a substantial barrier inside the organization, hindering the effective execution of the initiative. Company XYZ should provide additional time for employee involvement and contemplate integrating supplementary resources into the lean system to improve organizational performance and optimize ergonomics. The survey indicated that most workers have a higher educational qualification—Grade 12—than required for production line employment, designating it as the most educated group, which is the primary criterion utilized by Company XYZ for employee selection on the shop floor. A small percentage of the company's personnel has bachelor's degrees together with relevant certifications or diplomas. The qualitative findings from manager interviews correspond with significant outcomes revealed in the quantitative survey analysis across many domains. The quantitative findings demonstrate that the primary tools utilized are 5S and A3 problem solving, since they constitute the initial phase necessary to get the bronze certificate level. The qualitative research indicates that the managers understand the 5S concept and prefer the A3 problem-solving tool for addressing organizational challenges. Future research may gain from investigating efficient strategies to amalgamate lean thinking with technical innovation, especially by collaborating with nations that surpass South Africa in this domain. Implementing Lean thinking in international organizations, especially multinational corporations, requires the customization of concepts to local contexts while preserving a unified approach.
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