Abstract
Abstract : Enterprise Resources Planning (ERP) is a central database that enables organisations to manage efficient and effective use of resources such as inventory, finance and Human Resources (HR). By measuring the performance of equipment and labour through the implementation of the ERP system, manufacturers can reduce downtime and bottlenecks, thereby increasing output and customer product delivery. The significance of this research is derived from thorough examination of regular ERP system implementation failures in organisations as a result of various challenges that are faced prior to, and post, the implementation phase - in most cases both. Despite the size of the investment, organisations’ attempts to achieve the desired ERP benefit in the short-term and long-term have proven to be problematic. This research describes the challenges encountered during the various stages of the ERP implementation project life cycle. A Systematic Literature Review (SLR) is adopted to obtain data from multiple sources with the aim of producing consistent conclusions. A thematic analysis identifies patterns in data that are sufficiently significant to address research questions or make significant statements about particular subjects. The study approach includes a bibliographic research review, specifically utilising internet-based search engines. It identifies 19 ERP challenges, the most common of which are inadequate top management support and involvement. The review also reveals that ERP systems are adopted by manufacturers for a variety of reasons such as: improved information flow; improved communication; competitive advantage; financial gain; improved efficiency; improved supplier and customer relationships; inventory management and optimisation; better and structured decision-making; traceability; as well as, organisational growth and learning.
M.Ing. (Engineering Management)