Abstract
The effective implementation of public sector infrastructure projects is vital for socio-economic development and improving quality of life in developing nations such as South Africa. However, inefficiencies in project selection, planning, and packaging processes often hinder the achievement of intended outcomes. This dissertation investigates the critical success factors (CSFs) that influence the successful implementation of South African public sector infrastructure projects.
The study addresses two primary research questions: firstly, to identify the CSFs essential for the successful implementation of public sector infrastructure projects, and secondly, to synthesize these factors into a structured project selection protocol. Using a qualitative methodology, the research analyses existing literature, policy frameworks, and various other documentation relevant to the South African context. Seven key CSFs are identified: ethical practice and governance frameworks, experienced and competent project teams, goal clarity, financial availability and security, project packaging, planning and feasibility processes, organizational readiness, and positive political influence and support.
These CSFs are integrated into a systematic protocol designed to guide project selection, planning, and packaging, ensuring alignment with strategic objectives and community needs. The proposed protocol addresses persistent challenges in South African public sector infrastructure delivery, providing an adaptable tool to enhance project efficiency, sustainability, and success rates.
This research contributes to the understanding of public sector infrastructure project management in South Africa by offering practical insights and a structured approach to optimize decision-making in project selection and implementation.