Abstract
The second largest disease burden globally is due to musculoskeletal (MSK) conditions. The management of the pain caused by MSK conditions however has been shown to be unsatisfactory, amongst both health care practitioners and patients. Conventional treatment centres mostly on pain relief through the use of nonsteroidal anti-inflammatory drugs, and in more severe cases, opioids. Patient satisfaction is a significant indicator used to measure the quality of health care. Patient satisfaction contributes to clinical outcomes, patient retention, and claims of medical malpractice. Patient satisfaction surveys are considered an important method to determine the quality of health care provided by health care practitioners. Studies have revealed that there are patients who prefer homeopathic treatment when compared to conventional treatments and most of these patients suffer from MSK conditions. A study conducted at the University of Johannesburg (UJ) Homeopathy Health Centre (HHC) in 2016, showed that MSK related ailments were the most prevalent condition that patients presented with. No studies have been previously conducted on patient satisfaction with the management of MSK conditions at the UJ HHC. The aim of this study was to assess patient satisfaction with the homeopathic management of MSK conditions at the UJ HHC. A survey was conducted by means of a patient satisfaction questionnaire and was completed telephonically...
M.Tech. (Homeopathy)