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A case study of a quality management system for a professional services company
Hendrik Johannes Bester
MPhil, University of Johannesburg
16/01/2012
Handle:
https://hdl.handle.net/10210/4259
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Abstract
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Abstract
Total quality management
Service industries quality control
M. Phil.
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Title
A case study of a quality management system for a professional services company
Creators - without role
Hendrik Johannes Bester
Awarding Institution
University of Johannesburg; MPhil
Theses and Dissertations
MPhil, University of Johannesburg
Identifiers
9913426407691
Academic Unit
University of Johannesburg; Post Graduate School of Engineering Management
Resource Type
Thesis
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