Abstract
The Financial Asset Services Division, or FAS, is an integral part of Standard
Corporate Investment Bank’s operations. FAS offers high net-worth companies
services and products that can generate extra revenues.
Diversity is a new dimension that needs to be managed within South African
organisations. The contemporary manager might not be equipped to deal with
the new and unique set of challenges that accompany diversity related issues.
This work aims to provide managers a basis to explore the concept of diversity
management by investigating different management theories. This is also the
basis of questionnaires put to managers and employees to determine what
factors and dimensions influence leadership roles.
Having identified these dimensions and factors it is also investigated what
implications there are for leadership. Identified problem areas are brought to the
reader’s attention as well as recommendations based on sound diversity
management principles. This will provide management with a basis from which to
effectively manage diversity in the workplace at FAS.
T.F.J. Oosthuizen