Abstract
The world is currently confronted to the fourth industrial revolution that involves drastic changes and adjustments to the continuous volatile environment. It happens that moving from a stable to a suddenly flexible environment, the hostile status has taken place in the Democratic Republic of Congo (DRC) environment through war and multiple troubles occurring in the country since many years. In the process of change, the UN in its peace mission around the globe, created a division called United Nations organisation stabilisation mission in the Democratic Republic of the Congo (MONUSCO) to ensure peace and stability in the Congo region. The current research seeks to determine the effect of the supply chain management and the strategic communication concepts in the Department of Peace Keeping Operation (DPKO) Mission within the MONUSCO. Both qualitative and quantitative research designs are used in this research since data were composed of both the interviews and the survey questionnaire. Secondary data was also collected from the United Nations’ websites from 2010 to 2019. Research data was collected through use of a questionnaire following the Likert Scale structure. The SPSS statistical system platform has been used for data analysis. The Cronbach’ Alpha test is used to determine the reliability and the validity of the research variables and the instruments used...
Ph.D. (Quality and Operations Management)