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The assessment of new economy leadership impact amongst relationship managers in the banking industry.
Ernest Lodewickus Van der Merwe
Undetermined, University of Johannesburg
06/05/2008
Handle:
https://hdl.handle.net/10210/318
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Abstract
customer relations management
customer services
banks and banking
ABSA bank
relationship marketing
leadership
organizational change
Prof. F. Herbst
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Title
The assessment of new economy leadership impact amongst relationship managers in the banking industry.
Creators - without role
Ernest Lodewickus Van der Merwe
Awarding Institution
University of Johannesburg; Undetermined
Theses and Dissertations
Undetermined, University of Johannesburg
Identifiers
9910847207691
Academic Unit
University of Johannesburg; Department of Business Management
Resource Type
Dissertation
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