Abstract
D.Litt. et Phil.
This study investigated the impact of the Web on the information-seeking and citation behaviour of Unisa academics. The research study was executed in two phases. Phase 1 consisted of a Web citation analysis and phase 2 a questionnaire.
Phase 1 explored how the availability of Web information resources affected the scholarly citation behaviour of Unisa academics by determining the relationship between Web-based references and non-Web-based references in the reference lists of Unisa academics. In phase 1 it was established how frequently Web-based information resources were cited (reference lists) compared to traditional print sources. Furthermore, the variation in Web citation patterns between academics from different subject disciplines was identified. The main source of data was 20 825 citations contained in reference lists, endnotes and footnotes of 458 accredited research journal articles submitted in 2004 by Unisa to the Department of Education for subsidy purposes.
The data were gathered by calculating the total number of references that appeared in the reference lists. Thereafter a citation count was done of the total number of Web references cited in the article by checking each article for references containing Web-based information resources such as URLs of webpages or websites. Collectively the reference lists consisted of 3.5% references to Web-based information resources and 96.5% to non-Web-based information resources. The findings of the 2005 citation study indicate that academics tended to rely on static, academic library, print-based resources when citing the literature, not Web-based information resources. Furthermore, academics from the five Unisa Colleges displayed different Web citation patterns.
Phase 2 of the study, a questionnaire survey, provides insight into the relative significance of the open Web as an information resource and Web search engines as research tools among academics. The aim of the questionnaire was to record the preferences, usage and perceptions of the freely available open Web information resources, as compared to the academic library information resources (print and electronic). In addition, the factors that influence the choice of the academic when
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selecting the open Web or the academic library as an information resource were investigated. The entire Unisa academic staff establishment was invited via e-mail and the Unisa intranet to participate in the survey. The survey instrument consisted of 32 questions via the Web and/or print-based format. The findings reported are based on a survey of 187 Unisa academics with a response rate of 15.74%.