Abstract
Abstract:
An perception exists that the Human Settlements Department in most municipalities are unable to meet the increased demand for delivering sustainable and integrated Human Settlements. The many service delivery protests that are experienced in the previously disadvantaged areas/townships in South Africa are an indicator of the underlying problem of not being able to meet the commitments to eradicate or upgrade all informal settlements. Despite some of the achievements in delivering subsidised housing by the Department of Human Settlements, the housing backlog still remains at more than 2, 1 million housing units. The other indicator is the number of informal settlements. This research assesses the benefits of using digital mobile GIS tool for occupancy audit, beneficiary administration and maintenance of data base to improve Human Settlements in Ekurhuleni Metropolitan Municipality. The study has revealed that the use of the digital mobile GIS tool is beneficial for addressing issues related to data required for conducting Occupancy Audits, beneficiary administration and House Inspections in Informal Settlements upgrading projects.