Abstract
The research aims to determine the level of employee empowerment and the impact it has on employee satisfaction in a manufacturing setup. A mixed methods research design was followed. Quantitative data was collected through structured questionnaires and then qualitative data through semi-structured interviews with 11 managers at the flavors division. The study results show a significant level of employee empowerment. However, the results are also indicating that management still needs to address factors that are affecting productivity and quality levels. Management must adopt new philosophies of driving the empowerment and take lead to achieve organizational goals and remain competitive.