Abstract
The role of communication in project management has been debated intensively for decades, and
investigated from various perspectives in project management literature. Communication is identified as
a requisite to success and its ineffectualness a contributing factor to the failure of many projects. While
some researchers may have considered communication as a mere success factor in project management,
others have identified communication as an important skill and a required competency for project
managers. It appears that there is a need to establish contextual and empirical evidence on how
communication impacts project performance. With the emergence of social medias as the most popular
communication tool in existence at the moment, it has become extremely important to identify the best
set of tools and techniques to be used for successful management of communication. This paper aims to
investigate and evaluate the relationship between communication and project management
performance. It explores some of the tools required for the successful management of communication,
as well as the extent to which communication affects project outcomes. A quantitative research approach
was used to gain insight into current communication practices in the project management industry. A
survey in the form of a questionnaire was distributed to a sample population consisting of professionals
involved in project management. A response rate of 70, 7% participation was received and analysed using
the e‐survey creator on‐line tool and statistical analysis using SPSS...