Abstract
Technological innovation has led to disruptions in the global economy. In South Africa, one
such disruption has been the shift towards the digitisation of resources that were previously
only available in hard copy. Institutions most notably affected by the digitisation drive, have
been libraries, archives, and museums (LAMs), which serve as important cultural heritage
organisations. Considering the significant financial implications of a digitisation project, this
paper explores the possible benefits and challenges that are faced when LAMs collaborate
with each other, when digitising content. This qualitative, cross sectional study compared
results from the data of 21 interview transcripts, which were first analysed through thematic
coding in ATLAS.ti, and then analysed in Leximancer, a software tool which applies natural
language processing to text...