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The correlation between TQM Constructs and supplier performance
Conference paper   Open access

The correlation between TQM Constructs and supplier performance

Nita Sukdeo, Andre Vermeulen and J.H.C. Pretorius
2016
Handle:
https://hdl.handle.net/10210/92175

Abstract

Total Quality Management (TQM) Supply Chain Management (SCM) Supplier Performance
In today’s highly competitive environment, it is imperative to develop strong relationships with suppliers in order to improve the quality of products and services provided. The purpose of this paper is to present the correlation between total quality management (TQM) constructs of (i) leadership, (ii) employee involvement, (iii) customer focus, (iv) supplier relations, in terms of supplier performance with the aim of improving organisational performance.
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