Abstract
While firms across the globe compete by developing efficient and effective supply chains, it has been a daunting task integrating quality management practices in their supply chains. Researchers have made an attempt to develop conceptual models for integrating supply chain management and quality management. However, little is known about implementation of the supply chain management-quality management (SCM-QM) integration models in firms. Thus, the purpose of this paper is to examine the concepts of SCM and QM and propose a SCM-QM implementation framework. An extensive review of relevant literature helped to identify the dimensions of SCM and QM and those common to both. SCM-QM integration can be achieved following an agreed SCM quality standard by suppliers, internally and customers. In addition, successful implementation of the SCM-QM framework can be operationalized through procurement, internal logistics and physical distribution. The findings extend the literature on theoretical models of SCM-QM integration by providing an implementation framework. The knowledge is likely to inform regulatory agencies as well as business managers on appropriate SCM-QM implementation to attain improved quality of delivered products and services across supply chains.