Abstract
The main focus of this investigation was to
identify the backdrop in the operational efficiency of a rail
company in South Africa - Transnet Freight Railways
(TFR) and profer solutions. Qualitative approach was
adopted through the administering of questionnaires to
respondents in Transnet company. Even though Transnet
makes effort to resolve the problems, the outcome of the
results still show that the system of schedling is not
consistent to a specifc standard and the turnaround time is
still between poor and fair. In addition, wagon and
locomotives failures is identified as one of the factors
contributing to the backdrop in the operational efficiency
of the TFR system. It is therefore recommended that
adopting a good maintenenace system to the wagon and
locomotive may help to reduce if not eliminate failures of
the wagons and the locomotive. This will consequently help
to improve the backdrop in the operational efficiency of
the TFR system.