Abstract
Knowledge is a crucial asset for organisations to gain sustainable competitive advantage.
Software development organisations are trying their best to promote team work in projects in
order to improve Information Technology (IT) project success. Team members working in the
same projects interact more often to share the progress of their given work tasks and to share
their expertise and experiences for them to deliver the projects successfully within the triple
constraints of time, scope and cost. Four software development organisations in South Africa
participated successfully in this research study. This is a quantitative research study with a
response rate of 53%. Expert sampling was used in order to get rich data from experts in the
field of IT. Data was collected using an online questionnaire...