Abstract
Effective conflict-risk management (ECM) is critical within Agile teams because Agile team effectiveness thrives on effective, constant team interactions as well as frequent customer collaborations. The main goal for ECM is to foster team effectiveness thereby enabling the organization to realize the benefit of adopting and implementing development projects in Agile. Through Agile, organizations develop quality software that enables them to get their products quickly in the market while still being flexible and adaptive to change. This results in improved organization technology competitiveness that enable organizations to keep up with their technological needs and to continually gain from the technology investments they have made, at a faster rate, enabling efficient and cost-effective spending. This is called the organizations’ technology leverage. This quantitative study discusses how ECM within agile teams can help maximize an organization technology leverage.