Abstract
The road construction industry in South Africa suffers from major inefficiency, poor strategic planning and poor quality of infrastructure. Data from Small and Medium Enterprise (SME) emerging contractors and local government suggest that projects suffer from 30.1 percent to 39.4 percent inefficiency, lack of strategic planning and poor quality of rural road building. Inadequate planning and management control has been identified as a major source of inefficiency. The objective of this paper is to discuss and analyse the difficulties and inadequacies of quality assurance processes and to use the findings of the research to recommend how the quality assurance processes can be implemented to improve efficiency. This paper sought to develop a system that explains the rural roads construction projects in South Africa. A quantitative research approach was adopted using the survey method in which a questionnaire was administered to 160 randomly selected project/construction managers, architects, quantity surveyors, client/managers and administrators of a South African local government department. Descriptive statistics were analysed using frequencies, percentages, arithmetic mean and standard deviation, whilst Pearson correlation was used to measure the strength of the relationships and confirmatory factor analysis...