Abstract
Despite the increasing dependency by firms, on supply chain collaboration the establishment of formal
collaborative relationships is still limited. The aim of this paper is to evaluate the nature of supply chain
collaboration within Imperial Logistics using the case study approach. The results showed that the
internal collaboration was well established in Imperial Logistics. Trust with partners tended to be
limited resulting in limited warehouse information sharing. The collaborative networks were found to
derive mutual benefits and risk sharing between the collaborative partners, particularly in the areas of
establishment of long-term alliances with partners and performance measures. It is recommended that
management invest in developing of tactical and strategic collaborative relationships and to invest in
common information systems in order to derive greater benefits from collaboration as existing
relationships seems to be arms’ length relationships.