Abstract
Student housing is an integral component of the university that contributes to it achieving its overall
goal. This paper present the findings of student satisfaction survey of Jeunesse residence; one of the residence
in University of Johannesburg Doornfortein campus in Johannesburg, South Africa. The purpose of the study is
to determine students’ residential satisfaction with University student residence in Doornfortein campus in
University of Johannesburg. The objective of this study is to ascertain the factors that bring about satisfaction
and dissatisfaction in student residence. A quantitative research method was adopted in this study. The primary
data for the study was collected through a structured questionnaire survey. Out of the 150 questionnaires sent
out, 150 were received from the occupants of Jeunesse residence. Result from the survey of the overall
percentage satisfaction of the residence revealed that occupants show satisfaction on neighbourhood and
environment, and building and quality features but show slight dissatisfaction on dwelling unit feature, and
more dissatisfaction on services provided by residence manager.